As the pace of industrial revolutions accelerates, the digital age demands a new kind of readiness—one that revolves around data. While technology and talent have been the focal points of investment for many organizations, a significant gap remains. The real challenge isn't the technology itself; it’s cultivating a data-driven culture. A recent survey among Fortune 1000 companies pinpoints the stumbling blocks—notably, organizational misalignment, resistance to data-driven decision-making, and unclear leadership roles in analytics. Without a solid data culture, investments in technology and talent risk becoming futile. Many leaders find themselves in an environment where there's resistance to change, a lack of strategic clarity in deploying analytics, and insufficient leadership support. These cultural barriers not only stifle innovation but also impede the organization's ability to compete in a rapidly evolving marketplace. Without addressing these issues, organizations may continue to struggle despite having cutting-edge technology and top-tier talent.

This workshop is designed to empower leaders with the understanding and tools needed to foster a robust data culture. Step into the role of a transformative leader who drives not just operational success but a cultural shift towards data-driven decision-making. This workshop will equip you with the insights to mould a data-centric culture that propels your organization into the future.

Learning Outcomes:

• Understand what analytics is and how it creates value in organizations
• Appreciate the analytics process and how it is deployed to support informed decision making; and the role that leaders and org culture play in the value chain
• Appreciate when and how to deploy analytics under different situations…and when not to
• Understand the key ingredients to building sustainable analytics capabilities and culture
• Assess the state of analytics maturity and Identify key steps that could be deployed to advance the analytics agenda in your respective organizations.

Objective

By the end of today, you will:

1. Understand data, types of data, data analytics and its value in decision-making.
2. Learn how to handle personal data well in compliance with the personal data protection laws in Singapore; the Personal Data Protection Act 2012.
3. Learn how to integrate data analytics into your organization’s culture.
4. Develop strategies to overcome resistance and create alignment, to build and drive a data-driven culture for greater success

Outline

Session 1: Understanding Analytics and its Value: A Speech & 1st Workshop
Activity (1.5 hour)
Objective: To build foundational knowledge about data analytics, personal data and non-personal data, and the potential to drive great value from their use.

1. Presentation by Aileen Koh (30 mins):


• What is data analytics? Types of analytics: descriptive, predictive, and prescriptive.
• What is personal data? The types of personal data, and the laws on how to use it responsibly in Singapore, Asia Pacific and the European Union.
• A brief presentation of the Singapore Personal Data Protection Act 2012 (PDPA 2012) and how it applies to. Aileen’s role in the Attorney General Legal Subcommittee and the published Report on “A Model Data Code for the Private Sector” and how its findings can help organization to be data-driven and legally complaint with the PDPA 2012 in its use of data.
• How data analytics creates value: Case studies (e.g., personalized education strategies).
• The role of data analytics in decision-making across functions: From curriculum planning to operational efficiencies.


2. Interactive Activity (30 min):


• Group exercise: Get into groups. Identify areas within the school where data could improve outcomes (e.g., student performance, parent engagement, use of facilities, etc) in each group.
• Share and discuss findings in the groups and have one representative in each group present the group’s findings to everyone.


3. Q&A and Discussion (30 min):


• Address questions on analytics basics.
• Explore participants’ current challenges or successes with data.
• Discuss lessons learnt from group sharing.
• Summary of lessons learnt and best practises by Aileen.

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Tea Break (am): 15 mins
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Session 2: The Analytics Process and Role of Leadership (1.5 hours)
Objective: Deep dive into the analytics process and the critical role of leadership in fostering a data culture.

1. Presentation (30 min):


• The analytics process: From data collection to actionable insights.
• Leadership’s role in enabling analytics: Setting vision, allocating resources, and championing the change.
• The importance of aligning organizational culture with analytics goals.


2. Case Study (30 min):


• Real-world example: A school using analytics to improve student retention and outcomes.
• Group discussion: What worked and what could be adapted for your school?


3. Leadership Alignment Workshop Activity (30 min):


• Role-playing exercise: Envision a scenario where resistance to analytics arises.
• Develop strategies to align stakeholders and overcome resistance.

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Lunch break: 1 hour
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Session 3: Deploying Analytics Effectively (1 hour)
Objective: Explore scenarios for deploying analytics and recognizing when not to use it.

1. Presentation (20 min):


• Situations where analytics is most valuable (e.g., identifying at-risk students).
• When not to use analytics: Avoiding over-reliance or misuse of data.
• Know and practise good handling of personal data in accordance with personal data protection laws in Singapore, the PDPA.
• Know whether and when other countries’ privacy laws apply with regards to handling the personal data of colleagues, parents and students from other countries.


2. Practical Exercise and Workshop Activity (40 min):


• Analyze sample datasets (anonymized): Identify actionable insights (e.g., trends in attendance or performance).
• Discuss findings and their implications for decision-making in groups.
• Representatives of each group presents to everyone their findings.
• Summary of lessons learnt and best practises by Aileen.

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Session 4: Building a Sustainable Analytics Culture (1.5 hours)
Objective: Develop a roadmap to embed data analytics into the organization’s culture sustainably.

1. Presentation (30 min):


• Key ingredients: Leadership, talent, technology, and governance.
• Metrics for success: How to measure analytics maturity and cultural adoption.


2. Group Activity (30 min):


• Conduct an analytics maturity assessment for the school.
• Identify gaps and prioritize steps to advance the analytics agenda.


3. Action Plan Development (30 min):


• Each participant drafts a personal action plan to champion analytics in their role.
• Discussion in groups: Participants share in groups their personal action plans.
• Each group representative presents a summary of the personal action plans in their group, and to everyone.

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Session 5: Wrap-Up and Call to Action (30 minutes)
Objective: Reinforce learning outcomes and inspire commitment to action.

1. Summary Presentation (15 min):


• Recap key takeaways: The value of data, data analytics, leadership’s role, and steps for cultural transformation.
• Highlight the school’s vision for a data-driven future and goals for
  greater success.


2. Closing Activity (15 min):


• Participants share one actionable insight or commitment they will implement immediately.
• Each group representative presents their group’s actionable insight or commitment, and their goals to achieve a data-driven culture.
• Aileen summarise the lessons learnt and best practises for participant as a result of the day’s lessons learnt and group activities.

Aileen Koh's Profile

Experienced in Writing, Speaking, Negotiations, Risk Identification & Risk Mitigation, How to Thrive with Artificial Intelligence: Learn the Best New AI Tools for Life and Work, How to Prevent Falling for Scams and Deepfakes, Discerning Online Content & Protecting Yourself, Personal Data Protection and Privacy in Singapore and Asia Pacific, Cybersecurity, Corporate Commercial Contracts, Intellectual Property like Trademarks, Trade Secrets and Copyright, Real Estate contracts, Wills and Trusts, Using Data Analytics to Build a Data Culture.

Aileen Koh has over 24 years of legal, privacy, trademark experience and 15 years of business commercial experience. She is an Advocate and Solicitor of the Supreme Court of Singapore. She is also a Barrister-At-Law (of Middle Temple, United Kingdom). She studied law at the University of London and graduated with a Bachelor of Laws with Honours. She had practised intellectual property law in Drew & Napier with a global portfolio of MNC clients. She practised corporate commercial, real estate, wills, trusts and succession law in a boutique law firm. She has been Vice President of Legal and Administration in a Group of Companies with 68 entities worldwide, Legal Director of a high end private social club, and Head of Legal for a venture-capital backed technology company.

Aileen has been certified by the International Association of Privacy Professionals as a Certified Information Privacy Professional for Asia (CIPP/A). She previously served on the Singapore Attorney General’s Legal Sub-Committee for the National Internet Advisory on Personal Data Protection. She chaired the Ethics Committee for the Singapore Real Estate Association. As a former law lecturer and a registered instructor with the Ministry of Education, she has demonstrated her expertise in teaching and mentoring. She has been providing personal data protection, privacy and cybersecurity legal advice and support to companies and MNCs. She provides privacy impact assessments (PIA) to help MNCs identify the privacy, business, commercial and operational risks, and provides comprehensive risk mitigation solutions in PIA reports. She assists MNC’s internal legal, privacy, compliance and IT teams to investigate potential and actual personal data breaches and leaks, and to assess whether regulatory thresholds have been triggered to necessitate reports to privacy regulators in Asia Pacific. She helps companies understand and comply with the personal data protection, privacy and cybersecurity laws in Singapore, Malaysia, Japan, Indonesia, Thailand, Vietnam, Philippines, China, Hong Kong, Macau, Taiwan, South Korea, India, Australia, New Zealand, Papua New Guinea, Fiji and other countries in Asia Pacific. Aileen’s extensive experience includes providing advisories on Asia-Pacific and European Union personal data protection laws, privacy risk impact assessments (PIAs), risk mitigation, compliance, intellectual property, corporate commercial and real estate contracts. She has served as a Regional Data Protection Officer (DPO) for multiple organizations, providing strategic advisory services on APAC privacy laws and EU GDPR compliance.

With a proven track record of reviewing over 100 global PIAs across 30+ countries, Aileen delivers comprehensive risk mitigation solutions through detailed PIA completion reports. She has managed investigations into personal data breaches across 17 APAC countries, preventing incidents and ensuring compliance by implementing data protection management programs (DPMPs), standard operating procedures (SOPs), and best practices.

She was a Singapore Ministry of Education Registered Instructor and has facilitated workshops on Cyber Wellness, Discerning Online Content, How to Respond to Bullying Successfully all levels of Primary and Secondary Schools. She is trained in the DISC and Taylor Johnson Temperament Analysis. She has facilitated seminars for adults, in-house training and corporate training courses for many business and privacy law topics such as tenancy agreements, sales and purchase agreements, employment contracts, privacy policies, privacy statements, procurement contracts, legal and practical aspects of requests for proposals (RFPs) and requests for tenders (RFTs) and the Conditions of Contract. She drafts wills, testamentary and standby trusts for testators and individuals. She also provides corporate training and facilitates workshops for DISC and Taylor Johnson Temperament Analysis and Strengths Finder. She also provides training courses on How to speak with more Confidence for PMETs and Students, Learn Better Business Writing for PMETs, How to Overcome Challenges and be more Resilient, How to Thrive with AI in daily life and work to get ahead of the competition, How to Protect Yourself from Scams and Deepfakes: Discerning Online Content, Understanding how to Benefit from the PDPA.

Her work extends to drafting and reviewing corporate commercial contracts, employment policies, real estate agreements, wills, trusts, and intellectual property. She also specializes in conducting due diligence, privacy assessments, and business risk evaluations for multinational corporations (MNCs), SMEs, and government entities.

Aileen is a sought-after trainer and speaker, providing workshops, consultancy, and strategies to help organizations and individuals with the tools and knowledge to manage legal, privacy, cybersecurity, commercial, AI and online risks effectively, ensuring long-term and operational excellence and resilience. She also helps PMETs and students to learn to speak and write better, negotiate with greater confidence, be more resilient, and to learn the latest AI tools and critical thinking skills to help them advance and succeed in life and work.

Training Topic(s)
1) Benefit from Understanding the (i) Unfair Contracts Terms Act and (ii) the Lemon Laws, the Consumer Protection (Fair Trading) Act in Singapore
2) Understand the Art of Negotiation & Learn Advanced Negotiation Skills to Benefit You and Your Company
3) Benefit from Understanding the Personal Data Protection Laws in Singapore and in the EU to Benefit You and/or your Company/Business
4) 1 Day Basic Training for Data Protection Officers
5) 1 Day Intermediate Training for Data Protection Officers
6) 2 Days Advance Training for Data Protection Officers
7) Building a Data-Driven Culture: Empowering Leaders to Shape the Future
8) How To Use the DISC Analysis to understand what Your Temperament type is
9) Find out Your Temperament through the Taylor Johnson analysis
10) Strengths Finder to discover Your Top Strengths in Life and Work
11) How to speak with more Confidence for PMETs and Students
12) Know How to Use Verbal and Non-Verbal Communication to your Best Advantage
13) Learn Better Writing for PMETs and Students,
14) How to Overcome Challenges and be more Resilient,
15) How To Be More Motivated and Set Goals
16) How to Enhance Your Professional Image for Success in Life and Work
17) How To Build Your Confidence
18) How To Manage Stress Better
19) How to have better Emotional and Mental Well Being
20) Emotional Intelligence is more important than Mental Intelligence
21) Story Telling for better Presentations and Speeches
22) Learn Better Business and Social Etiquette
23) How to Thrive with AI in Life and Work to Get Ahead of the Competition,
24) How to Protect Yourself from Scams and Deepfakes: Discerning Online Content
25) Learn Critical Thinking Skills to Get Ahead in Life and Work
26) Learn Risk Identification and Risk Mitigation to Benefit You and Your Company
27) Core AI Courses: Foundations of Generative AI
28) Generative AI: Models, Tools, and Ethics
29) Understanding Large Language Models (LLMs)
30) Hands-on with Generative AI APIs (e.g., OpenAI, Claude, Gemini, Google Notebook LM)
31) AI Business and Productivity: AI Tools for Knowledge Management and Automation
32) AI Creative Applications: Generative AI for Creative Thinking and Ideation
33) AI-Powered Storytelling and Scriptwriting
34) AI in Digital Art and Illustration
35) AI Writing and Communication: AI-Assisted Content Creation and Blogging
36) Generative AI in Marketing Copy and Branding
37) Personalized Learning and Tutoring with LLMs
38) AI Media and Entertainment: Generative AI for Animation and Video Production
39) Interactive Storytelling with AI Agents
40) AI Technical and Advanced Topics: Multimodal Generative AI (Text, Image, Audio, Video)
41) AI Technical and Advanced Topics: Data Ethics and Governance in AI Generative System